TERMS AND CONDITIONS OF PURCHASE

 

The following Terms and Conditions of Purchase shall apply to all services purchased by a customer from LIONS PRO TECHNICAL SERVICES LLC and the customer shall be considered to have accepted these Terms and Conditions of Purchase.

 

1 CUSTOMERS RESPONSIBILITIES The customer has:

•     To make sure that an accountable person, whether this be the property owner, or their representative, is present to enable access to the property as scheduled and be present at the premises till job completion. On arrival to site, if a scheduled appointment is delayed or unattended due to lack of access to the premises, the services shall be considered as completed.

•   To provide water and electricity for any maintenance work, ladder to access the roofs or tanks.

•   To bear any cost for any additional works (such as cutting through ceiling plaster or panels) is required for delivery of the services.

•   To pay without any delay, deduction or counter claim.

 

2    FLAT/VILLA SIZE

 

The below table describes the home size:

 

Small Apartment	Studio, 1 bedroom, 2 bedrooms
Big Apartment	3 bedrooms, 4 bedrooms
Large Apartment	5 bedrooms, Penthouse Appt.
Small Villa	2 bedrooms, 3 bedrooms
Large Villa	4 bedrooms, 5 bedrooms
XL Villa	6 bedrooms, 7 bedrooms
Special Villa	Apartments > 5,000 sq. ft., Villas > 8,000 sq. ft.

 

3    HOME MAINTENANCE PACKAGES

 

•   The scope of services provided is defined as per the package description purchased as well as any additional options or variables selected during the order process.

•     Spare parts are the as specific items that must be purchased in order to repair an Air-conditioning, Electrical or Plumbing system. Unless being included within the chosen package all spare parts and consumables used to complete the scope of services shall be chargeable over and above the package price and will be

  

 

Parts that 'Are Included'	Parts and other items that 'Are Not Included'
Air Conditioning	Air Conditioning
Fan Motor	Fan Coil Units
Fan Blade
A/C Temperature Thermostat Digital/Manual	Insulation, Ducting or Piping
Grill
Filters	Compressor / Chemical Coil cleaning
Actuator
A/C Re-Gassing & Gas Recovery
Other Minor Parts (Threshold of AED 100 per minor spare part)